The Online Walkthrough — Self-Listing System

Terms & Conditions

Last updated: October 28, 2026

These Terms & Conditions (the "Terms") govern the use of the website mackay-academy.com (the "Website"), registration for our free events and enrollment in the Mackay Academy training programs (the "Program"). The Website and the Program are offered by Groupe Mackay inc., operating as Mackay Academy ("Mackay Academy", "we", "us"), 225, 25e Avenue, Lachine (Québec) H8S 3X2, Canada.

By using the Website, registering for an event or enrolling in the Program, you (the "Client") accept these Terms.

The Program

Mackay Academy offers online training and coaching for real estate agents and brokers, based on the systems used by Groupe Mackay. Depending on the option chosen at enrollment, the Program may include:

  • access to the online training (17 sections, 56 modules);
  • group workshops and expert workshops;
  • one-on-one coaching sessions with a coach or with François Mackay;
  • templates and tools used by Groupe Mackay;
  • access to a private online community;
  • a certification issued upon completion of the training.

The exact content, duration and price of the option chosen by the Client are those confirmed in the order form, invoice or written agreement provided at enrollment (the "Order"). If the Order and these Terms differ, the Order prevails.

Eligibility

The Program is intended for real estate professionals and for people who plan to become one. The Program is delivered in English only. The Client must be at least 18 years old.

Enrollment and payment

  • Enrollment is confirmed once the Order is accepted and the first payment is received.
  • Prices are in the currency stated in the Order and exclude applicable taxes, which are added to the price.
  • Payment may be made in one payment or in installments, as stated in the Order. Payments are processed by our payment providers, such as Stripe.
  • If an installment is not paid on its due date, Mackay Academy may suspend access to the Program until payment is received. Installments remain due even if the Client stops using the Program, except where the 120-day money-back guarantee applies.

Duration and access

Unless the Order states otherwise, access to the Program lasts 12 months from the date of enrollment. Access is personal to the Client and may not be shared, resold or transferred. Mackay Academy may suspend or close an account that is shared with another person.

120-day money-back guarantee

When the Order states that the Client's option includes the 120-day money-back guarantee, Mackay Academy will refund the amounts paid for the Program if the Client has not generated any return on investment within 120 days of enrollment, subject to all of the following conditions:

  • the Client completed the onboarding call within the first 14 days after enrollment;
  • the Client completed all the courses of the training within the 120 days;
  • the Client attended the coaching sessions and group workshops scheduled during the 120 days;
  • the Client applied the methods taught and can provide reasonable proof of it, such as activity reports, advertising campaigns, CRM records or presentations used;
  • the Client sends a written refund request to contact@mackay-academy.com within 14 days after the end of the 120-day period.

"Return on investment" means gross commissions earned by the Client during the 120 days that are equal to or greater than the amount paid for the Program. Options that do not include the guarantee in the Order are not refundable. Except under this guarantee or where the law requires it, amounts paid are not refundable.

Results disclaimer

The testimonials, results and figures presented by Mackay Academy are individual examples and are not typical. Mackay Academy does not guarantee any income, number of transactions or business result. The Client's results depend on factors that Mackay Academy does not control, including the market, the Client's experience and the effort invested.

Client obligations

  • Use the Program for professional and lawful purposes only.
  • Comply with the laws and professional rules that apply to the Client, including those of the Client's real estate regulator, when applying the methods taught.
  • Behave respectfully in the community, workshops and coaching sessions. Mackay Academy may remove a Client who harasses, insults or solicits other members, without refund.

Intellectual property

All Program content, including videos, documents, templates, tools and methods, is the property of Groupe Mackay inc. or its licensors. The Client receives a personal, non-exclusive and non-transferable right to use the content for their own business during their access period. The Client may not copy, record, resell, publish or share the content.

Free events and communications

Our free online events, such as The Online Walkthrough, are offered for information and education purposes. By registering, the Client agrees to receive communications about the event by email, text message or messaging apps, and may unsubscribe at any time. Mackay Academy may change the date, time or content of an event, or cancel it.

Limitation of liability

To the extent permitted by law, the total liability of Mackay Academy related to the Program is limited to the amounts paid by the Client for the Program in the 12 months before the event giving rise to the claim. Mackay Academy is not liable for indirect damages, such as lost profits, lost commissions or lost business opportunities.

Termination

Mackay Academy may end the Client's access in case of a serious breach of these Terms, including non-payment, account sharing or misuse of the content. The Client may stop using the Program at any time; amounts already paid or due remain owed, subject to the 120-day money-back guarantee.

Personal information

Personal information is handled according to our Privacy Policy: https\://mackay-academy.com/privacy-policy/

Changes to these Terms

Mackay Academy may update these Terms. The version in force is the one published on the Website. The Terms that apply to an enrollment are those in force on the date of the Order.

Governing law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada that apply there. Any dispute falls under the jurisdiction of the courts of the judicial district of Montréal, Québec. Nothing in these Terms limits the rights the Client has under consumer protection laws that cannot be waived.

Contact

Mackay Academy (Groupe Mackay inc.), 225, 25e Avenue, Lachine (Québec) H8S 3X2, Canada. Email: contact@mackay-academy.com. Phone: 514-637-9755.

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